pojk FAQ — Slots, Deposits, Live Casino and Cricket Betting
All the questions that come up most often while playing at pojk — from slot RTP and bKash deposits to live casino rules and how to read cricket odds — are answered here in detail. Find your question in the sections below.
24 questions answered
Support in Bengali
Up-to-date information
For ages 21 and above
Table of Contents
01
Slot Games
Slots and Jackpots
pojk's slots section has hundreds of games. Find answers to the most common questions about RTP, volatility and jackpots below.
RTP (Return to Player) is the long-term average payout rate of a slot game — if a game has an RTP of 96%, that theoretically means an average of ৳960 is returned for every ৳1,000 wagered. However, this is an average across millions of spins, not a guarantee for any single session or a few sessions. At pojk, Gates of Olympus has a maximum RTP of 96.50% and Fortune Tiger has a maximum RTP of 96.81% — a useful benchmark when choosing a game.
For a small budget, it is better to choose games with high RTP and low volatility. At pojk, Fortune Mouse (max RTP 96.96%), Mahjong Ways 2 (max RTP 96.95%) and Super Ace (max RTP 97%) are examples of such games. Low-volatility games produce smaller wins more frequently, so your balance lasts longer. You can start playing at pojk with a minimum deposit of ৳300.
In a progressive jackpot game, a small portion of every bet placed by every player is added to the main prize pool. The prize keeps growing until someone hits the winning combination and takes the entire amount. After that, the pool resets and starts building from zero again. Progressive jackpot games may have a slightly lower RTP than regular slots because a portion of each bet goes into the prize pool.
Volatility, or variance, is the risk level of a game. High-volatility games — such as Bonanza Megaways or San Quentin xWays — pay out less frequently but the amounts can be large when they do. Low-volatility games pay out more often but in smaller amounts. Choose based on your session budget and patience — low volatility suits longer sessions, high volatility suits those going for big wins.
Some high-RTP slots available at pojk: Fortune Mouse (PG Soft, max RTP 96.96%), White Rabbit Megaways (Big Time Gaming, max RTP 97.72%), Super Ace (JILI, max RTP 97%), Jackpot Joker (JILI, max RTP 97.23%) and Mahjong King (CQ9 Gaming, max RTP 97.20%). A higher RTP means the game tends to return more over the long term, though short-term results can vary.
Yes. pojk's slots bonus offers up to 75%, with a maximum of ৳15,000, and requires wagering 25 times the bonus amount. Example: depositing ৳2,000 gives a bonus of ৳1,500, and you must place bets worth ৳1,500 × 25 = ৳37,500 before withdrawing. This bonus is available once per day and applies only when depositing for slot games.
02
Payment
Deposit Questions
Find clear answers below to the questions that come up most often about depositing at pojk using bKash, Nagad, Rocket and other methods.
pojk does not add any extra charge to the deposit process. However, your mobile banking provider — such as bKash or Nagad — may apply their own transaction fees. That is entirely dependent on your provider's policy and is outside pojk's control. Check your provider's latest fee schedule before sending a payment.
The minimum deposit at pojk is ৳300 across all methods. This limit applies equally to bKash, Nagad, Rocket, Upay and bank transfer. With a ৳300 deposit you can start playing in any section — slots, live casino or sports betting — and you can also take advantage of the welcome bonus.
Log in to your pojk account, go to the deposit section and select bKash. Follow the payment instructions to send money to pojk's designated number via bKash, then submit the transaction ID. The amount is usually credited within a few minutes. Minimum deposit is ৳300.
Both deposits and withdrawals at pojk are available via bKash, Nagad, Rocket, Upay and bank transfer (such as Dutch-Bangla, BRAC Bank and Islami Bank). Minimum deposit is ৳300 and minimum withdrawal is ৳500. Withdrawals are generally processed within 1 hour. There are no cryptocurrency options.
First confirm that the transaction was completed successfully and that the transaction ID was submitted correctly. In most cases the credit appears within a few minutes. If there is still a delay, contact pojk's 24/7 live chat support with your transaction ID and amount — the team will assist you quickly in Bengali.
At pojk, withdrawals are generally processed within 1 hour, whether via bKash, Nagad or any other approved method. Minimum withdrawal amount is ৳500. Having your account verified and selecting the correct method speeds up the process. For any delays, contact live chat.
03
Live Games
Live Casino
pojk's pojk Casino section lets you play Teen Patti, Baccarat, Roulette and many more games with real dealers. Common questions are answered below.
Yes. Both Teen Patti and Andar Bahar are available in pojk's live casino section. Teen Patti is played with three cards and the highest-ranked hand wins. Andar Bahar is a simple two-side betting game where you predict which side the dealer's card will match. Both games are available from JILI and can be played with a live dealer.
pojk's live casino runs fully on mobile. You can join live tables on both Android and iOS devices through a browser or the pojk app. A stable internet connection is needed for a good experience — 4G or Wi-Fi works best. Live stream quality depends on your network speed.
Baccarat is a relatively straightforward card game. The hand — Player or Banker — whose total value is closest to 9 wins. You simply place one of three bets: Player wins, Banker wins, or Tie. pojk offers multiple Baccarat tables from Evolution and Pragmatic Play Live, with an interface that is easy to navigate in Bengali.
pojk's live casino tables have varying limits — from low-budget tables to high-limit tables. Each table's limits are shown before you enter. Standard tables have entry limits in line with the minimum deposit amount. Check the table information section for specific limits.
pojk's welcome bonus (up to 200%, maximum ৳20,000) may be usable on live casino games, but it is important to read the bonus terms and conditions. Which games count towards completing the wagering requirement and how much they contribute is stated in the bonus terms and conditions. Welcome bonus example: depositing ৳1,000 gives a ৳2,000 bonus and your total balance becomes ৳3,000; you must place bets worth ৳2,000 × 25 = ৳50,000 before withdrawing.
pojk's live casino section features games from several well-known providers including Evolution, Pragmatic Play Live, Ezugi, Vivo Gaming, SA Gaming, AE Sexy and Dream Gaming. Each of these providers offers various table games with live dealers, giving you a variety of options in one place.
04
Sports
Cricket and Sports Betting
From BPL to the T20 World Cup — you can bet on all major matches in pojk's cricket betting section. Questions about reading odds, multi-bets and rain-affected matches are answered below.
In an accumulator or multi-bet, multiple selections are combined and the odds of each selection are multiplied together. Example: if three selections have odds of 1.50, 1.60 and 1.70 — 1.50 × 1.60 × 1.70 = 4.08 (approximate). A ৳100 bet returns ৳408 if all selections are correct. If even one selection is wrong, the entire ৳100 is lost.
If a match is abandoned indefinitely due to rain or another reason and no result is declared, the bet is generally considered void and your original stake is returned. If a result is determined using the Duckworth-Lewis method, the bet is settled according to that result. Detailed settlement rules are stated in pojk's terms and conditions.
Decimal odds are straightforward — multiply the odds figure by your stake to get the total return. Example: in a limited-overs match, Team A has odds of 1.45 and Team B has odds of 2.75. A ৳500 bet on Team B returns ৳1,375 if Team B wins (৳875 profit); if Team A wins you lose ৳500. Odds above 1 mean you make a profit.
Yes. pojk offers betting on the Bangladesh Premier League (BPL), IPL, T20 World Cup, ICC tournaments and other major international cricket matches. Markets range from match winner to top batsman, over totals and many more. Bangladesh Tigers matches are specially highlighted.
Yes, all three formats express the same value — only the method differs. Example: Team A wins, ৳1,000 stake — decimal 2.50 = fractional 3/2 = American +150. If you win, the total return is ৳2,500 (৳1,500 profit + ৳1,000 original stake). American minus odds (such as -200) show how much you need to stake to win ৳100.
Yes. pojk's cricket festival deposit bonus gives a 60% bonus once on weekends when you deposit into the cricket or sports section, up to a maximum of ৳12,000. Example: depositing ৳2,000 gives a bonus of ৳1,200 and you must place bets worth ৳1,200 × 22 = ৳26,400 before withdrawing. Minimum deposit is ৳300. This bonus is particularly useful during BPL or T20 season.
Still have questions? Talk to the support team
If you don't find your answer on this page, pojk's support team is available 24 hours a day, 7 days a week in Bengali and English.
24/7 Live Chat
Click the live chat button at the bottom corner of the site. Average response time is very low — most questions are answered within minutes. You can chat in both Bengali and English.
Email Support
For detailed issues, write to us by email. pojk support email address:
[email protected]
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To learn about responsible gaming, visit the responsible gaming page. pojk is for users aged 21+ only.